Training Request

All our clients receive 2 free training days per year held at our Dewsbury Training Centre.

Importance of Training

As part of our award winning customer service we offer all customers two free training days per year at our offices in Dewsbury, West Yorkshire.

Prior to your training session we will carry out a full system audit and prepare a training session plan that is bespoke to your business requirements. Post training you will also receive a report that details any areas that require further action or onsite training.

Due to this service being free of charge it has been misused in the past, so we have introduced a cancelation policy.

Once a date has been agreed we will start preparatory work 72 hours prior to your training date. Any late cancellations, within 72 hours of the agreed date, will result in the loss of one of your free training days.

Please download the Training Course Details here so you can decide which training would benefit your members of staff. Then come back to this page and complete the form.

Please complete form below.
(Each person attending training must complete the form below)

  • EMACS Training Centre - (FREE Of Charge)Your Premises - (POA)Remote Training
  • Reception / AdministratorEstimatorWorkshop ControllerAccountsPartsBodyshop Manager
  • 1 - EMACS System Overview
  • 2 - EMACS Reception / Admin
  • 3 - EMACS Estimating
  • 4 - EMACS Parts (Business Manager Only)
  • 5 - EMACS Workshop Control
  • 6 - EMACS On-Line Time Maintenance / ARC-AiDE (Lite)
  • 7 - EMACS ARC-AiDE (Full Version)
  • 8 - EMACS Reports
  • 9 - EMACS Accounts (Business Manager Only)
  • 10 - EMACS E-LINC Training
  • Customer Data EntryWork Provider Data EntryVehicle Data EntryDatesCommentsText MessagingConverting EstimatesBooking Collection / DeliveriesBooking Courtesy CarsCustomer ComplaintsAdding New Members Of StaffBooking Staff Holidays / SicknessKerridge WIP Export (Bodyshop Manager Only)
  • Estimating - Repair DetailsEstimating - Exporting from other third party estimating systemsOther ChargesStagesSupplementary Requests
  • Controller ReportActivity ScreenStaff Clocking On / OffTimesheet ReportsARC-AiDE AppQC & Valet
  • Creating Payment MethodsCreating Customer AccountsLinking Customer Accounts to Payment MethodsCreating Supplier AccountsLinking Supplier Accounts to ManufacturersAgreeing Purchase OrdersProducing Invoices / Credits / Referral Fees ect.Creating Accounts Postings (to third party accounting systems)Clear Completed Jobs (Bodyshop Manager Only)
  • Creating Purchase OrdersReceiving Purchase OrdersCreating ReturnsReceiving Returns NotesOrdering Other ChargesReceiving Other ChargesStock / ConsumablesKerridge Parts Export (Bodyshop Manager Only)
  • Management ReportingFinancial ReportingEstimating ReportingParts ReportingSystem Parameters / SetupStaff Rates and Efficiencies
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