We Love Our Work, That’s What Makes Us The Best
Our aim is to achieve and maintain our culture of exemplary customer service by taking personal responsibility and ownership of delivering a “5 star +” standard in all areas to all our customers.
For example, everyone must ensure the phone is always answered within three rings.
All installations team members mobile numbers are built into your EMACS system, allowing you to contact them 7 days a week.
Our Core Services
Bodyshop Software Design
Specialist bodyshop award winning software designed by bodyshop people and programmed by bodyshop experienced professionals, all in house.
This gives us the ability to evolve the software at a faster pace than any other bodyshop software company.
We are committed to making sure our bodyshop software is the best system on the market.
Bodyshop Software Training
Our training is the most comprehensive training in the business, we offer training all year round and all of our customers receive 2 days FREE training. Training courses can be held at your premises or we can offer training in our purpose built training centre at our head office.
During our software installation we carry out training with all your staff at your premises. (3-4 of our system consultants will be on site with you for 5-6 days)
Bodyshop Software Support
Our software support team are always on hand to help you 24 hours a day 7 days a week. We have a full time support team working during office hours and built into the system you will have access to the mobile numbers for your installation team for ‘out of hours’ support.
With a wealth of system knowledge we can help you with any query you may have and even remotely connect to your PC to guide you in the right direction.
Bodyshop Mobile Application
Our mobile application ARC-AiDE is an industry first and is designed and developed using our own experienced programmers. We are constantly developing the mobile application so that it is always up to date with the new features that are released within the main bodyshop software.
Our senior consultants have a wealth of experience, gained from many years working within the accident repair industry, and are able to introduce tried and tested industry “Best Practice” systems.
Business Reviews (inc. Budgeting)
We can provide a complete business review service encompassing all aspects of your business. As an additional feature we produce a comprehensive budgeting/forecast plan using our unique software package.